Is Quest legit?
Checked · by Julian Caraulani
Quick answer
Yes, by the public record we checked, Quest is a real testing service, and it names the lab that runs the samples (Quest Diagnostics). We searched the FDA warning-letter database on October 31, 2026 and found no letter naming Quest. Its lowest published all-in plan is $335 per year (Comprehensive Health Profile (men's), one-off test), read on its own site on October 31, 2026. Availability: 48 states (not AZ, HI), per its own site (2026-10-31). Cancellation: Cancel online before collection; $20 non-refundable for in-person tests, $45 for home kits; refunds in 7 to 14 business days.
- FDA warning letters
- None found (October 31, 2026)
- Trustpilot
- No profile we could quote
- Lowest all-in plan
- $335/yr, one-off test
- Lab
- Quest Diagnostics
- States
- 48 states (not AZ, HI), per its own site (2026-10-31)
- Our score
- 8.3/10, #6 of 21
Quest, from $335/yr
Lab: Quest Diagnostics · Sample: In-lab draw at Quest · Cancellation: Cancel online before collection; $20 non-refundable for in-person tests, $45 for home kits; refunds in 7 to 14 business days
Price checked Oct 31 · No email needed
The public record
We searched the FDA warning-letter database on October 31, 2026 and found no letter naming Quest.
- No FDA warning letter found
- Names the lab that runs the samples: Quest Diagnostics
- Publishes an all-in yearly price
- States its cancellation terms
- Lab
- Quest Diagnostics. CLIA certified (as stated).source
- Sample
- In-lab draw at Quest
- Clinician review
- PWNHealth (independent provider network) orders tests and evaluates results; you can speak with a PWN provider; included via the $6 physician service fee.source
- HIPAA and data use
- Footer: Quest Diagnostics labs provide HIPAA covered services, but Quest Consumer Inc. (the questhealth.com seller) does not. A separate Consumer Health Data Privacy Notice exists (not reviewed in full).source
- Privacy policy
- Its policy says: "Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services."source
- HSA / FSA
- HSA and FSA cards are accepted at checkout and you may be able to use your FSA or HSA funds
- Doctor's order
- PWNHealth physician orders the test for you.source, checked October 31, 2026
- States
- Not sold in AZ, HI. Its site says: "Lab tests at questhealth.com are currently not available in Arizona, Hawaii, or Puerto Rico."source, checked October 31, 2026
- Data breach
- Quest patients were affected by the 2019 AMCA billing-vendor breach; the Connecticut and Illinois attorneys general opened investigations. It concerned the parent company's billing vendor, not lab results.source, checked October 31, 2026
CLIA certification is a lab-quality licence, not proof a test is useful for you. Any US lab can be looked up on the CMS QCOR CLIA lookup by name or ZIP code.
What customers say
We have not found a public review profile for Quest with enough reviews to quote. Weigh the dated pricing and record checks on this page instead.
What Quest charges
| Plan | Per month |
|---|---|
Elite Health Profile checked 2026-10-31$399 plus the $6 physician service fee on every order (our arithmetic). source, 2026-10-31 | $405 |
Comprehensive Health Profile (men's) checked 2026-10-31$329 plus the $6 physician service fee (our arithmetic). A women's version costs the same. source, 2026-10-31 | $335 |
- Lab
- Quest Diagnostics
- Sample
- In-lab draw at Quest
- Clinician review
- PWNHealth (independent provider network) orders tests and evaluates results; you can speak with a PWN provider; included via the $6 physician service fee.
- Membership
- Not stated on their site
- Labs
- Not stated on their site
- Insurance
- No; self-pay
- Cancellation
- Cancel online before collection; $20 non-refundable for in-person tests, $45 for home kits; refunds in 7 to 14 business days.
The trade-offs
In its favour
- The lab sells directly, ordered through the PWNHealth network
- Sold in New York and New Jersey
- HSA and FSA accepted
To weigh
- $6 physician service fee on top of every listed price.
- The questhealth.com seller entity is not a HIPAA covered entity.
- No standalone ApoB or estradiol test surfaced in site search; ApoB only inside a $215 panel.
Is Quest the cheapest?
Lab test orders: #7 of 7 on price, at $335/yr.
Lower: Personalabs $150/yr, Labcorp OnDemand $189/yr, Request A Test $203/yr.
Price is one of five criteria in our score. Every program's price · ranked on price, care and safety.
- Names its lab (Quest Diagnostics)
- Clinician review
- 48 states (not RI, HI)
Higher-scored programs we also track
Scored on the same five criteria as Quest (8.3/10). See the full ranking.
What we could not verify
- Exact per-order vs per-test application of the $6 physician fee
- Standalone estradiol price (not found in search)
Ready to check Quest yourself?
From $335/year (one-off test). A clinician decides whether treatment is right for you.
Visit QuestCommon questions
Is Quest legit?
Yes, by the public record we checked, Quest is a real testing service, and it names the lab that runs the samples (Quest Diagnostics). We searched the FDA warning-letter database on October 31, 2026 and found no letter naming Quest. Its lowest published all-in plan is $335 per year (Comprehensive Health Profile (men's), one-off test), read on its own site on October 31, 2026. Availability: 48 states (not AZ, HI), per its own site (2026-10-31). Cancellation: Cancel online before collection; $20 non-refundable for in-person tests, $45 for home kits; refunds in 7 to 14 business days.
Is Quest a scam?
We searched the FDA warning-letter database on October 31, 2026 and found no letter naming Quest. Quest publishes its prices and its cancellation terms on its own site, and its samples are run by Quest Diagnostics. Our score for it is 8.3/10 on the same five criteria we use for every program.
How much does Quest really cost?
From $335 per year (Comprehensive Health Profile (men's), one-off test).
Does a doctor review Quest results?
PWNHealth (independent provider network) orders tests and evaluates results; you can speak with a PWN provider; included via the $6 physician service fee.
Is Quest covered by HIPAA?
Footer: Quest Diagnostics labs provide HIPAA covered services, but Quest Consumer Inc. (the questhealth.com seller) does not. A separate Consumer Health Data Privacy Notice exists (not reviewed in full).
Can I cancel Quest?
Cancel online before collection; $20 non-refundable for in-person tests, $45 for home kits; refunds in 7 to 14 business days.
How did Blood Test Watchdog check Quest?
We read its own pricing pages and date every price, search the FDA warning-letter database with a control term that must return results, and record its public review score where one exists. Commission plays no part in its score.