Quest review: price, lab and privacy

Quest is an online program where a licensed clinician reviews your health history and decides whether to prescribe. We found no FDA warning letter when we searched on October 31, 2026. Our score is 8.3/10.

• No FDA warning letter found (searched October 31, 2026)
• Names the lab: Quest Diagnostics
• Publishes an all-in yearly price
• States its cancellation terms

Lab

Quest Diagnostics. CLIA certified (as stated).source

Sample

In-lab draw at Quest

Clinician review

PWNHealth (independent provider network) orders tests and evaluates results; you can speak with a PWN provider; included via the $6 physician service fee.source

HIPAA and data use

Footer: Quest Diagnostics labs provide HIPAA covered services, but Quest Consumer Inc. (the questhealth.com seller) does not. A separate Consumer Health Data Privacy Notice exists (not reviewed in full).source

Privacy policy

Its policy says: "Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services."source

HSA / FSA

HSA and FSA cards are accepted at checkout and you may be able to use your FSA or HSA funds

Doctor's order

PWNHealth physician orders the test for you.source, checked October 31, 2026

States

Not sold in AZ, HI. Its site says: "Lab tests at questhealth.com are currently not available in Arizona, Hawaii, or Puerto Rico."source, checked October 31, 2026

Data breach

Quest patients were affected by the 2019 AMCA billing-vendor breach; the Connecticut and Illinois attorneys general opened investigations. It concerned the parent company's billing vendor, not lab results.source, checked October 31, 2026

Read the full check: Is Quest legit? →

CLIA certification is a lab-quality licence, not proof a test is useful for you. You can look up any US lab on the CMS QCOR CLIA lookup by name or ZIP code.